When you tear open the Secretflow packaging, we want you to be thrilled, delighted, and completely satisfied with what’s inside. In the unlikely event that you are not, we will be happy to offer a refund.
You can return any item within 7 days of receipt for a refund of that item. Refunds will be credited to your account.
Please note that there will be no monetary refunds for any order cancellations made after payment has been made.
Customers will instead receive Secretflow points that can be applied towards future purchases of Secretflow products.
Items should be returned unused, clean, not cut into any shapes, and with all tags attached and in their original packaging.
All goods will be inspected on return, and any item in unsuitable condition will be sent back to you.
Please note that the cost of the return is the customer's responsibility, and the original shipping costs are not refundable.
The only exclusion will be when our Secretflow specialist sent the wrong product to you, including the wrong car model, wrong combination of edges, or a wrong product.
The goods are your responsibility until they reach our warehouse. Please ensure you package your return to prevent any damage to the items or boxes. We are not responsible for any items that are returned to us in error.
Secretflow Fabrication Exhaust
47-49 , JALAN ARA 2 , TAMAN RINTING
81750 Malaysia
Johor Masai
If you have any questions or concerns, please contact us (016-7155678) or email us (sf_secretflow@hotmail.com).